Exchange Policy

We’re happy to offer an exchange in case of damage or incorrect product — but certain conditions apply.

To qualify for exchange:

  • A video of the unboxing is mandatory

  • Issue must be reported within 24 hours of delivery

  • Product must be unused and returned in original packaging

Exchange Not Applicable If:

  • There’s no unboxing video

  • Product was mishandled after delivery

  • The item is customized and correct as per order

To request an exchange, email support@theinfinitycart.in with your order number, the issue, and unboxing video.

The Infinity Cart is a customised and curated jewellery brand dedicated to celebrating individuality through elegant, minimal, and meaningful pieces.

We don’t believe in mass production. Each piece is uniquely crafted — whether it’s a name necklace or a sleek ring — to reflect your story, your identity, and your moments.

We focus on:

  • Minimalism with meaning
  • High-quality craftsmanship
  • Timeless designs made just for you

At The Infinity Cart, you're not just wearing jewellery — you're wearing something that’s truly yours.